SiteSync

Documentation & Updates

Stay informed about new features, improvements, and technical documentation

Version 2.0.0

Released: December 12, 2025

STABLE
Major Features
  • Multi-website support: Manage multiple websites per account with individual backup schedules
  • SQL database backups: Backup MySQL, PostgreSQL, SQL Server, and MariaDB databases
  • Server-side decryption: Automatic decryption of backups before download
  • Discord webhooks: Real-time notifications via Discord for backup events
  • Enhanced dashboard: Completely redesigned user interface with modern UI

Version 1.2.0

Released: November 2024

STABLE
  • Added dark mode toggle with session persistence
  • Improved audit logging with webhook integration trails
  • Fixed quota enforcement bug when exceeding tier limits
  • Enhanced backup retention policy management
  • Improved error messages and user feedback

Version 1.1.0

Released: October 2024

STABLE
  • Added rotating customer reviews section
  • Enhanced dropdown positioning with improved UI components
  • Fixed login session persistence issue
  • Improved backup compression algorithms
  • Added support for additional FTP protocols

Version 1.0.0

Released: September 2024

STABLE
  • Initial release of SiteSync SaaS backup service
  • Core features: encrypted credentials, quota enforcement, audit logging
  • FTP, FTPS, and SFTP protocol support
  • Automated backup scheduling
  • Google Drive cloud storage integration

Getting Started

Quick Start Guide
  1. Create an account and select your plan
  2. Add your first website using FTP/SFTP credentials
  3. Configure your backup schedule and preferences
  4. Enable notifications (optional)
  5. Your backups will start automatically!

Frequently Asked Questions

How often can I backup?

Backup frequency depends on your plan. Most plans allow daily backups, with higher tiers offering multiple backups per day. Check your plan details for specific limits.

How long are backups retained?

Backup retention varies by plan, typically ranging from 7 to 90 days. Higher-tier plans offer longer retention periods and premium features may extend retention further.

Is my data encrypted?

Yes! All backups are encrypted using AES-256 encryption. Your credentials are also encrypted at rest. We use a zero-knowledge architecture where we cannot access your encrypted backup content.

Can I backup databases?

Yes! SiteSync supports MySQL, PostgreSQL, SQL Server, and MariaDB databases. Configure SQL servers in your dashboard to include database backups alongside your files.

What happens if I exceed my quota?

If you exceed your storage quota, new backups will be paused. You'll receive notifications about your quota status. Oldest backups may be automatically deleted per your retention policy to free up space.

Need More Help?

Our support team is here to assist you with any questions

Contact Support